![]() If your program is crashing on launch and the report contains this in the Crashed Thread portion: “Dispatch queue: RVPlaylistNode Queue” then you’ll follow the steps after the image to reset your Library Playlist file. If the program opens you can begin rebuilding your Video/Image Bin. Locate media.pro6pl and rename it to media-old.pro6pl ~/Library/Application Support/RenewedVision/ProPresenter6Ĥ. Enter the following exactly as it's shown: Open a new Finder window and press Command-Shift-Gģ. So, you’ll need to rebuild your Video/Image Bin.įollow the steps below to reset your Video/Image Bin:Ģ. ![]() If your program is crashing on launch and the report contains this in the Crashed Thread portion “Dispatch queue: RVRendererHelper.thumbnailQueue”, then you’ll follow the steps below to reset your Video/Image Bin playlists as there is likely a very large video or image in your bin that is causing ProPresenter6 to crash when it tries to generate a thumbnail for it. Scroll down to where it says “Crashed Thread” Look for files names that start with “ProPresenter” (the naming convention is ProPresenter 6_.crash)ĥ. Press Command-Shift-G and enter the following exactly as it's shown: ~/Library/Logs/DiagnosticReportsģ. I suggest to rename these files with a prefix like “YYYYMMDD-xxx-Slide1.jpg” 20220318 Sermon_00001.First of all, if you are experiencing a crash on Mac, the first thing you want to do is to access the crash report so that you can view it and see if it matches anything listed below. ProPresenter will ask if you want to Use Exist, New Version, or Write Over. If you import these files or drag them into ProPresenter, most likely there’re other files with the same names already imported into the folder. PowerPoint desktop, PowerPoint in OneDrive and most PPT to JPG online services will name the images as Slide1.jpg, Slide2.jpg, etc. Warning: File already exist(For ProPresent 6)
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